Effective Date:
At Davenport Storage Center, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our self-storage services. By using our services, you consent to the practices described in this policy.
- Information We Collect:
1.1. Personal Information: We may collect personal information that you provide to us when you rent a storage unit or use our services. This information may include your name, address, email address, phone number, and payment details.
1.2. Usage Information: We may automatically collect certain information when you interact with our website or use our services. This information may include your IP address, device information, browser type, access times, and referring website addresses.
- Use of Information:
2.1. Provide and Improve Services: We use the personal information we collect to provide you with our self-storage services, manage your storage unit, process payments, and communicate with you about your account. We may also use this information to improve our services, develop new features, and enhance the overall customer experience.
2.2. Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and other communications regarding our services or special offers. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
2.3. Legal Compliance and Protection: We may use and disclose your personal information as required or permitted by law, including to comply with legal obligations, enforce our terms and conditions, protect our rights, property, or safety, and prevent fraud or other unlawful activities.
- Sharing of Information:
3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, marketing agencies (Upley and Big Ten Web Design), customer support providers, and IT service providers. These third parties are obligated to protect your information and only use it for the purposes for which we provide it to them.
3.2. Legal Requirements: We may disclose your personal information in response to a valid court order, subpoena, or other legal process, or as otherwise required by applicable law.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if your personal information becomes subject to a different privacy policy.
- Data Security:
We take reasonable measures to protect the security of your personal information. We use industry-standard physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
- Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.
- Your Rights:
You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.
- Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
- Contact Us:
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:
Davenport Storage Center Address: 7319 Hancock Ct, Davenport, IA 52806
Email: [email protected]
Phone: (563) 391-9078
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.